Upgrade Stopped Due To An Error

We all know that storage is never much as to appears to be. A device with 32GB of storage, of example, will have a lot less because of the operating system and preinstalled apps, as well as from the wasted space caused by how OSes format the storage medium.

Lg G3 Upgrade Stopped Due To An Error
Upgrade Stopped Due To An Error Lg G3
Upgrade Stopped Due To An Error Lg L4

Most of us know that, but we still get angrily mystified when we try to install apps or OS updates onto our Android or iOS device, only be told there's insufficient room -- though the update or app takes far less space than what is available.

Blame it on poor UI: In most cases, what's really going on is that the OS has insufficient working space to perform the installation. There's enough room at the end of process for the update or app, but not enough to execute the process. If only the error message simply said so!

When Android shows the 'Insufficient Storage Available' error

Lack of working space is the cause of the 'Insufficient Storage Available' error that periodically bedevils Android users. Adding insult to injury, there are several possible causes for the lack of sufficient working storage.

Android apps use three sets of storage space: for the apps themselves, for the apps' data files, and for the apps' cache. Those caches can grow quite large, yet they are reported as free space by Android -- though in fact that space is not available as a working space for app installation.

If you get the 'Insufficient Storage Available' error, empty your app cache to see if that clears up enough working space for the installation. How to do so depends on what version of Android you are running, as well as from what device maker. (The screens here are for Android Lollipop running on a Samsung Galaxy S6.)

In most cases:

Open the Settings app, tap Apps, Applications, or Applications Manager option. (Applications Manager might be an option after either Apps or Applications.)
Scroll sideways to the Downloaded section. You'll see a list of all apps and how much storage space they're taking.
Tap the Menu or More button and choose Sort By Size to arrange the apps by which take the most storage.
Tap an app to see how much storage it is taking, both for the app and its data (the Storage section) and for its cache (the Cache section).
Tap Clear Cache to remove its cache and free up that space. You could also tap Clear data, but that removes your files, which is probably a bad idea.
Repeat for each app.

In some devices, there's a faster way to clear all the apps' cache in one fell swoop:

Open the Settings app, tap Storage (it should be in the System tab or section). You'll see how much storage is used, with details for cached data broken out.
Tap Cached Data. In the confirmation form that appears, tap Delete to free up that cache for working space, or tap Cancel to leave the cache alone.

Be warned that clearing the cache may not do the trick in all cases. Android devices that use external storage (SD cards, basically) often have much less usable storage than is reported. That's because many system resources and some apps must be installed on the device's built-in core storage, not on a removable storage medium.

There are security and stability reasons for this requirement, but they've varied from one Android version to the next, and in some versions app makers get to decide the rules for what can be stored where. As a result, Android devices with removable storage may need to have apps and data removed to make room for updates and new apps -- not only the cache.

But what taketh also can giveth: If an app can removed from internal storage to external storage, do so to free up the internal storage for use as working space for your app installation. If an app can be moved to external storage, you'll see the Move to SD Card button in the Applications Manager for that app.

Most Android devices that support external storage usually have too little internal storage (to get to a cheaper price). Thus, you may not be able to install what you think you have room for, even after cleaning up the internal space. Next time, get a device with at least 32GB of internal storage.

When iOS won't install an OS update for lack of space

iOS is much less prone to running out of room for app updates than Android, since apps' cache is contained in the same sandbox as the app itself and its data. iOS walls off each app for security reasons, so there is no purported free space where cache actually resides. Thus, iOS knows if it has enough memory to install an app before it even tries.

Well, most of the time -- you might remember the frustration when iOS 7 came out in fall 2013, as many users who tried to download the OS update over the air either got an error message saying they had insufficient space or saw the update get stuck in Update Requested status. Basically, their update never progressed.

These users had enough space for iOS 7 itself, but not enough working space to install it while iOS 6 was also running. Apple slimmed the space requirements for the iOS 8 updates, but some people still did not have enough space.

There are two solutions for this issue in iOS:

Delete apps and/or their data until there's enough room for the over-the-air update (you need about 6GB of free space). To delete an app:

Tap and hold on one in the home screen; the app icons will start wiggling.
Tap the X icon on each app you want to remove, then tap OK in the confirmation form. The app and all its files and other data are removed.
Press the Home button when done. The wiggling will stop.

To remove files in apps' sandboxes, such as storage-intensive videos:

Open the Settings app.
Tap General, then tap Usage.
In the Usage screen, tap Manage Storage and wait a few seconds for a list of apps and their storage usage to appear.
If you see the > icon to the right of an app name, you can delete its files. Tap > to open a screen showing those files.
Tap Edit in the upper right, then tap the Delete icon (the red circle with a minus sign in it) for each file you want to delete. Keep in mind that if you hadn't backed up that file to iTunes, it's likely gone -- iCloud Backup doesn't preserve apps' files, though iTunes purchases like videos and e-books can be redownloaded at no charge.
Tap Done when done.

You might get this error when you start the Office 2016 or Office 2013 versions of Excel, Word, Outlook, PowerPoint, Publisher, or Visio on your PC:

Microsoft Word has stopped working.

Microsoft PowerPoint has stopped working.

Microsoft Publisher has stopped working.

Before you try any of the resolutions in this article, it's important to make sure that Office is fully up-to-date. If you still get 'stopped working' errors after installing Office updates, choose Most Office apps or Outlook and follow the troubleshooting options in the order they are presented.

Most Office appsOutlook

Instructions on this tab apply to Excel, Word, PowerPoint, Publisher, and Visio. Click the header for more instructions.

1 - Disable add-ins with the easy fix tool

Click this easy fix button to attempt to resolve this issue.
Select your browser from the drop-down list to see how to save and then launch the file.

- Select your browser
1. At the bottom of the browser window, select Save.
  Current Trainers: Shadow of the Tomb Raider V1.0 Build 230.8 Trainer +8 Shadow of the Tomb Raider V1.0 Build 230.9Trainer +8 Shadow of. Shadow of the tomb raider trainer. Oct 1, 2018 - Shadow of the Tomb Raider - v1.0 +17 Trainer - Download. Numpad 1 -immortality. Numpad 2 -infinite ammo/arrows. Numpad 3 -turn off the need to reload. Numpad 4 -infinite resources/articles. Numpad 5 -turn off the requirements for crafting. Numpad 6 -rapid fire. Numpad 7 -super speed. Numpad 8 -slow motion. Sep 17, 2018 - More Shadow of The Tomb Raider Trainers. Shadow of The Tomb Raider (+17 Trainer) FLiNG Shadow of The Tomb Raider v1.0 b237.6 (+4.
2. In the next box that indicates CSSEmerg6619.diagcab is finished downloading, click Open.
3. The Office File Association wizard launches. Select Next and follow the prompts.
1. At the bottom of the browser window, select Open to open the CSSEmerg6619.diagcab file.
  If the file doesn’t open automatically, choose Save > Open Folder, and then double-click the file (it should start with 'CSSEmerg6619') to run the easy fix tool.
2. The Office File Association wizard launches. Select Next and follow the prompts.
1. In the lower-lower left corner select the CSSEmerg6619 file and from the drop down, select Show in folder.
2. Double-click the download, CSSEmerg6619, to run the easy fix tool.
3. The Office File Association wizard launches. Select Next and follow the prompts.
1. Select Save File, and then OK.
2. In the upper-right browser window, select Show all downloads. In the Library, select Downloads > CSSEmerg6619.diagcab, and then select the folder icon. Double-click the officefile.
3. The Office File Association wizard launches. Select Next and follow the prompts.

If this didn't resolve your issue, click the next header, below.

2 - Disable add-ins manually

Certain add-ins may cause compatibility issues that cause a 'stopped working' error with Office apps. A quick way to find out is by starting the Office app in Safe Mode. To do this, follow these steps:

Right-click the Start button (lower-left corner), and choose Run. If you're in Windows 7, you can click on Start > Run.
Type one of these commands:
- Type excel /safe and press Enter to start Excel.
- Type winword /safe and press Enter to start Word.
- Type powerpnt /safe and press Enter to start PowerPoint.
- Type mspub /safe and press Enter to start Publisher.
- Type visio /safe and press Enter to start Visio.
Note: If you get a 'can't find' error after typing the command, check if you included a space between the app name and /safe.

To ensure the Office app is in Safe Mode, check the title bar. You should see something like: Microsoft Excel (Safe Mode).

If the Office app doesn’t start in Safe Mode, the problem isn’t with add-ins. Try repairing Office or uninstalling and reinstalling it instead. If that still doesn't work, you should have the latest device drivers installed on your PC.

If the Office app starts in Safe Mode, disable the application add-ins and COM add-ins one at a time:

With the Office app still in Safe Mode, click File > Options > Add-Ins.
Check the Manage list for Add-ins options, such as Word Add-ins or Excel Add-ins, and then click Go. If you can't find an Add-ins option specific to the Office app in the Manage list, choose COM Add-ins instead.
Uncheck one of the add-ins in the list and click OK.
Note: Some older add-ins are known to cause problems. Uncheck these add-ins first if they are in your list: Abbyy FineReader, PowerWord and Dragon Naturally Speaking.
Restart the application (not in Safe Mode this time).

If the Office app starts, there’s a problem with the add-in you unchecked. We recommend you visit the company website for the add-in to check for an updated version you can install. If there isn’t a newer version or if you don’t need to use the add-in you can leave it unchecked or remove it from your PC.

If the Office app doesn't start, repeat the steps to uncheck the other add-ins one by one. If there was another Add-ins option in the Manage list, such as COM Add-ins, repeat this process for those add-ins as well. If all add-ins are unchecked and you still can’t open your Office application, the problem isn't related to add-ins. Try some of the other troubleshooting options provided in this article.

Older versions of these add-ins are known to cause problems with Office 2016 or Office 2013 applications:

If this didn't resolve your issue, click the next header, below.

3 - Repair Office

This step is useful if one of the Office app is damaged or corrupted. Try a quick repair first, and if that doesn't work, try the online repair. For more information, see Repair an Office application.

If this didn't resolve your issue, click the next header, below.

4 - Uninstall and reinstall Office

Click the button below to download and install the Office uninstall support tool.
Follow the steps below to download the uninstall support tool according to your browser.
Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.
Edge or Internet Explorer
At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Chrome
In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
Firefox
In the pop-up window, select Save File.
Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProd_OffScrub.exe.
Select the version you want to uninstall, and then select Next.
Follow through the remaining screens and when prompted, restart your computer.
After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.
Office 365 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

If this didn't resolve your issue, click the next header, below.

5 - Incompatible device drivers

Older Windows device drivers may be incompatible with your Office application. You should run a Windows or Microsoft update on your PC to ensure you have the latest drivers. To do this, follow these steps:

For Windows 10:

Select the Start button.
Select Settings > Update & security > Windows Update.
Select Check online for updates from Microsoft Update.
If updates are available they should automatically be installed on your PC.

For Windows 8.1 and Windows 8:

On the Start screen, click Settings on the Charms Bar.
Click Change PC Settings.
In the PC Settings app, click Windows Update.
Click Check for updates now.

For Windows 7:

Click Start.
Type Windows Update in the Search programs and files box.
In the search results, click Check for updates.
If updates are available, click Install.

If the problem continues to occur after updating Windows, you should check to make sure that these specific drivers are up-to-date: video card, printer, mouse, and keyboard. Drivers for these devices can usually be downloaded and installed directly from the manufacturer's website.

Also, if you have a laptop, you should check the manufacturer's website for any updated files related to the laptop. For example, there's a known issue with an older DisplayLink User Mode Driver that certain laptops use. To update the DisplayLink driver you need to go to the manufacturer’s site.

Instructions on this tab apply to Outlook.

1 - Create a new profile

Problems with the existing Outlook profile could cause this error to appear when try starting Outlook. A quick fix is to create a new profile to replace the existing one and to re-add your email accounts to the new profile. To do this, follow the information in this article: Create an Outlook profile.

If this didn't resolve your issue, click the next header, below.

2 - Disable or remove add-ins

Certain add-ins may cause compatibility issues that cause a 'stopped working' error with Outlook. A quick way to find out is by starting Outlook in Safe Mode. To do this, follow these steps:

Right-click the Start button (lower-left corner), and choose Run. If you're in Windows 7, you can click on Start > Run.
Type outlook /safe and press Enter to start Outlook.
Note: If you get a 'can't find' error after typing the command, check if you included a space between the app name and /safe.

To ensure Outlook is in Safe Mode, check the title bar. You should see something like: Microsoft Outlook (Safe Mode).

If Outlook doesn’t start in Safe Mode, the problem isn’t with add-ins. Try repairing Office or uninstalling and reinstalling it. If that still doesn't work, you should have the latest device drivers installed on your PC.

If Outlook starts in Safe Mode, disable the application add-ins and COM add-ins one at a time:

With Outlook still in Safe Mode, click File > Options > Add-Ins.
Check the Manage list for Add-ins options, such as Outlook Add-ins, and then click Go. If you can't find the Outlook Add-ins option in the Manage list, choose COM Add-ins instead.
Uncheck one of the add-ins in the list and click OK.
Note: Some older add-ins are known to cause problems. Uncheck these add-ins first if they are in your list: Abbyy FineReader PowerWord, and Dragon Naturally Speaking.
Restart the application (not in Safe Mode this time).

If Outlook starts, there’s a problem with the add-in you unchecked. We recommend you visit the company website for the add-in to check for an updated version you can install. If there isn’t a newer version or if you don’t need to use the add-in you can leave it unchecked or remove it from your PC.

If Outlook doesn't start, repeat the steps to uncheck the other add-ins one by one. Do this for both Outlook Add-ins and COM Add-ins in the Manage list. If all add-ins are unchecked and you still can’t open your Office application, the problem isn't related to add-ins. Try some of the other troubleshooting options provided in this article.

If this didn't resolve your issue, click the next header, below.

3 - Repair Office

This step is useful if one of the Outlook files is damaged or corrupted. Try a quick repair first, and if that doesn't work, try the online repair. For more information, see Repair an Office application.

If this didn't resolve your issue, click the next header, below.

4 - Uninstall and reinstall Office

Click the button below to download and install the Office uninstall support tool.
Follow the steps below to download the uninstall support tool according to your browser.
Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.
Edge or Internet Explorer
At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Chrome
In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
Firefox
In the pop-up window, select Save File.
Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProd_OffScrub.exe.
Select the version you want to uninstall, and then select Next.
Follow through the remaining screens and when prompted, restart your computer.
After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.
Office 365 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

If this didn't resolve your issue, click the next header, below.

5 - Incompatible device drivers

Older Windows device drivers may be incompatible with Outlook. You should run a Windows or Microsoft update on your PC to ensure you have the latest drivers. To do this, follow these steps:

For Windows 10:

Select the Start button.
Select Settings > Update & security > Windows Update.
Select Check online for updates from Microsoft Update.
If updates are available they should automatically be installed on your PC.

For Windows 8.1 and Windows 8:

On the Start screen, click Settings on the Charms Bar.
Click Change PC Settings.
In the PC Settings app, click Windows Update.
Click Check for updates now.

For Windows 7:

Click Start.
Type Windows Update in the Search programs and files box.
In the search results, click Check for updates.
If updates are available, click Install.

You may also want to see Outlook not responding, stuck at 'Processing,' stopped working, freezes, or hangs.

You might get this error when you start the Office 2016 or Office 2013 versions of Excel, Word, Outlook, PowerPoint, Publisher, or Visio on your PC:

Microsoft Word has stopped working.

Microsoft PowerPoint has stopped working.

Microsoft Publisher has stopped working.

Most Office appsOutlook

Instructions on this tab apply to Excel, Word, PowerPoint, Publisher, and Visio. Click the header for more instructions.

1 - Disable add-ins with the easy fix tool

Click this easy fix button to attempt to resolve this issue.
Select your browser from the drop-down list to see how to save and then launch the file.

- Select your browser
1. At the bottom of the browser window, select Save.
2. In the next box that indicates CSSEmerg6619.diagcab is finished downloading, click Open.
3. The Office File Association wizard launches. Select Next and follow the prompts.
1. At the bottom of the browser window, select Open to open the CSSEmerg6619.diagcab file.
  If the file doesn’t open automatically, choose Save > Open Folder, and then double-click the file (it should start with 'CSSEmerg6619') to run the easy fix tool.
2. The Office File Association wizard launches. Select Next and follow the prompts.
1. In the lower-lower left corner select the CSSEmerg6619 file and from the drop down, select Show in folder.
2. Double-click the download, CSSEmerg6619, to run the easy fix tool.
3. The Office File Association wizard launches. Select Next and follow the prompts.
1. Select Save File, and then OK.
2. In the upper-right browser window, select Show all downloads. In the Library, select Downloads > CSSEmerg6619.diagcab, and then select the folder icon. Double-click the officefile.
3. The Office File Association wizard launches. Select Next and follow the prompts.

If this didn't resolve your issue, click the next header, below.

2 - Disable add-ins manually

Right-click the Start button (lower-left corner), and choose Run. If you're in Windows 7, you can click on Start > Run.
Type one of these commands:
- Type excel /safe and press Enter to start Excel.
- Type winword /safe and press Enter to start Word.
- Type powerpnt /safe and press Enter to start PowerPoint.
- Type mspub /safe and press Enter to start Publisher.
- Type visio /safe and press Enter to start Visio.
Note: If you get a 'can't find' error after typing the command, check if you included a space between the app name and /safe.

To ensure the Office app is in Safe Mode, check the title bar. You should see something like: Microsoft Excel (Safe Mode).

If the Office app starts in Safe Mode, disable the application add-ins and COM add-ins one at a time:

With the Office app still in Safe Mode, click File > Options > Add-Ins.
Check the Manage list for Add-ins options, such as Word Add-ins or Excel Add-ins, and then click Go. If you can't find an Add-ins option specific to the Office app in the Manage list, choose COM Add-ins instead.
Uncheck one of the add-ins in the list and click OK.
Note: Some older add-ins are known to cause problems. Uncheck these add-ins first if they are in your list: Abbyy FineReader, PowerWord and Dragon Naturally Speaking.
Restart the application (not in Safe Mode this time).

Older versions of these add-ins are known to cause problems with Office 2016 or Office 2013 applications:

If this didn't resolve your issue, click the next header, below.

3 - Repair Office

If this didn't resolve your issue, click the next header, below.

4 - Uninstall and reinstall Office

Click the button below to download and install the Office uninstall support tool.
Follow the steps below to download the uninstall support tool according to your browser.
Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.
Edge or Internet Explorer
At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Chrome
In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
Firefox
In the pop-up window, select Save File.
Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProd_OffScrub.exe.
Select the version you want to uninstall, and then select Next.
Follow through the remaining screens and when prompted, restart your computer.
After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.
Office 365 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

If this didn't resolve your issue, click the next header, below.

5 - Incompatible device drivers

For Windows 10:

Select the Start button.
Select Settings > Update & security > Windows Update.
Select Check online for updates from Microsoft Update.
If updates are available they should automatically be installed on your PC.

For Windows 8.1 and Windows 8:

On the Start screen, click Settings on the Charms Bar.
Click Change PC Settings.
In the PC Settings app, click Windows Update.
Click Check for updates now.

For Windows 7:

Click Start.
Type Windows Update in the Search programs and files box.
In the search results, click Check for updates.
If updates are available, click Install.

Instructions on this tab apply to Outlook.

1 - Create a new profile

If this didn't resolve your issue, click the next header, below.

2 - Disable or remove add-ins

Certain add-ins may cause compatibility issues that cause a 'stopped working' error with Outlook. A quick way to find out is by starting Outlook in Safe Mode. To do this, follow these steps:

Right-click the Start button (lower-left corner), and choose Run. If you're in Windows 7, you can click on Start > Run.
Type outlook /safe and press Enter to start Outlook.
Note: If you get a 'can't find' error after typing the command, check if you included a space between the app name and /safe.

To ensure Outlook is in Safe Mode, check the title bar. You should see something like: Microsoft Outlook (Safe Mode).

If Outlook starts in Safe Mode, disable the application add-ins and COM add-ins one at a time:

With Outlook still in Safe Mode, click File > Options > Add-Ins.
Check the Manage list for Add-ins options, such as Outlook Add-ins, and then click Go. If you can't find the Outlook Add-ins option in the Manage list, choose COM Add-ins instead.
Uncheck one of the add-ins in the list and click OK.
Note: Some older add-ins are known to cause problems. Uncheck these add-ins first if they are in your list: Abbyy FineReader PowerWord, and Dragon Naturally Speaking.
Restart the application (not in Safe Mode this time).

If this didn't resolve your issue, click the next header, below.

3 - Repair Office

If this didn't resolve your issue, click the next header, below.

4 - Uninstall and reinstall Office

Click the button below to download and install the Office uninstall support tool.
Follow the steps below to download the uninstall support tool according to your browser.
Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.
Edge or Internet Explorer
At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Chrome
In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
Firefox
In the pop-up window, select Save File.
Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProd_OffScrub.exe.
Select the version you want to uninstall, and then select Next.
Follow through the remaining screens and when prompted, restart your computer.
After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.
Office 365 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

If this didn't resolve your issue, click the next header, below.

5 - Incompatible device drivers

Older Windows device drivers may be incompatible with Outlook. You should run a Windows or Microsoft update on your PC to ensure you have the latest drivers. To do this, follow these steps:

For Windows 10:

Select the Start button.
Select Settings > Update & security > Windows Update.
Select Check online for updates from Microsoft Update.
If updates are available they should automatically be installed on your PC.

For Windows 8.1 and Windows 8:

On the Start screen, click Settings on the Charms Bar.
Click Change PC Settings.
In the PC Settings app, click Windows Update.
Click Check for updates now.

For Windows 7:

Click Start.
Type Windows Update in the Search programs and files box.
In the search results, click Check for updates.
If updates are available, click Install.

You may also want to see Outlook not responding, stuck at 'Processing,' stopped working, freezes, or hangs.

The Anniversary Update for Windows 10 is finally ready for download. The new version of the operating system is now slowly rolling out to over 350 million devices around the world.

This release means that during the roll out millions of users will be busy trying to install the new update on many devices, including desktop PCs, laptops, tablets, and (eventually) phones. Unfortunately, even though the Anniversary Update promises to be one of the best and most stable releases, building an operating system is a very complex task, as such it's expected that some users may come across errors, bugs, and other issues during and after the installation.

Although there could be some unknown issues during the rollout, remember that the problem is not always the operating system. Some other factors could be causing the problem, including outdated drivers, software conflicts, or certain custom configurations.

Windows 10 Anniversary Update problems and solutions

Microsoft is making available the Windows 10 Anniversary Update through Windows Update, and you can also use the Media Creation Tool to update your device. However, if the installation fails or you come across any error, this guide is here to help you try and resolve any problem.

How to fix failure to complete the Anniversary Update installation

Error

Error: We couldn't complete the updates. Undoing changes. Don't turn off your computer.
Error: Failure configuring Windows Updates. Reverting changes.

Description

These are typical errors that can occur during any Windows Update installation. However, these errors don't have specific solutions unless you can figure out exactly the error code.

Resolution

You'll need to investigate and determine the error code by checking your update history.

Open Settings.
Click on Update & security.
Click on Windows Update.
Click the Advanced options link.
Click the View your update history link.
Click the link for the update that failed to install and look for any error or information that could help you understand the problem.

Once you know the error code, you can get help online, or you can use Windows Central forums to fix the issue.

Quick Tip: It's been previously reported that these errors may happen on older laptops, and simply powering off the device, unplugging the power cord, and removing the battery for about a minute may fix the problem.

How to fix connection to the Windows Update servers

Error

0x800F0922
0xc1900104

Description

These errors could indicate that your computer isn't connecting to the Windows Update servers. However, they can also mean that there isn't enough free space on the System Reserved partition.

Resolution

Resolution 1: If your computer is not connecting to the Windows Update servers, it could be that you're using a VPN connection to connect online. Disconnect from the VPN connection and try to update one more time. (You may also want to restart your computer before trying again.)

Resolution 2: If you're already running Windows 10, it's highly unlikely that the System Reserved partition is smaller than it's required. Eu4 to vic2 converter download. However, many times third-party software, such as antivirus and other security apps, may write data to the System Reserved partition filling it up.

To resolve this issue, you'll need to use a third-party software to increase the size of the System Reserved partition to at least 500 megabytes.

How to fix update installation after an accidental restart

Error

0x80200056

Description

You'll probably see this error when your computer is upgrading, and the process is interrupted by an accidental reset or sign out of your device.

Resolution

This is not a major issue, simply try to install the update again, but this time make sure to keep the device powered on and don't restart or sign out.

How to fix driver or software compatibility issues

Error

0x800F0923

Description

This error indicates a problem with a device driver or an application isn't compatible with the new version of Windows. Often, you'll see this error when there is a problem with graphics card driver, old hardware driver, or third-party security software like an antivirus.

Resolution

If you're using Windows Update to perform the update, it could be a difficult task to pinpoint the driver or software that isn't compatible with the Windows 10 Anniversary Update.

In this case, you may want to use the Media Creation Tool to perform an in-place upgrade to update your devices. During this process, the tool will create a clear report of any driver or software that isn't compatible with the new operating system.

If the problem is a driver related issue, make sure to visit your hardware manufacturer website to check for an up-to-day driver.

It could be that the driver somehow ends up getting corrupted, in which case you could also try reinstalling it. To do this visit your hardware manufacturer website, download the latest driver available, and follow the instructions to apply the software to your computer.

If the problem persist and there are not updates available, you can try to uninstall the device driver and continue with the upgrade. After the installation, you can try reinstalling the original driver one more time. However, it's worth pointing out that the problem may reappear after the upgrade.

Only advanced users should use this process.

Right-click the Start button and select Device Manager.
Expand the device with the problem.
Right-click and uninstall the device in question.
Try to install the Windows 10 Anniversary Update one more time.

If it's a software related problem, you may want to check your software company support website for new updates. Alternatively, you may want to disable or temporarily uninstall the software in question and proceed with the installation.

How to fix storage problem during installation

Lg G3 Upgrade Stopped Due To An Error

Error

0x80070070 – 0x50011
0x80070070 – 0x50012
0x80070070 – 0x60000

Description

These are common errors indicating that your computer doesn't have enough available space to install an update.

Resolution

You can resolve this issue by using the Disk Cleanup tool available with the operating system to free up space on your hard drive.

Use the Windows + R keyboard shortcut to open the Run command.
Type cleanmgr and press Enter.
Click OK making sure the C: drive is selected.
Click the Clean up system file button.
Click OK making sure the C: drive is selected.
Make sure to check the files you want to delete, including 'Recycle Bin,' 'Temporary Internet Files,' 'Temporary Files,' 'System error memory dump files,' 'Previous Windows Installation,' 'Temporary Windows installation files'. Remember not to delete 'Windows Setup temporary files', as these are the files to install the new update on your computer.
Click OK.
Click the Delete Files button to complete the task.
Try to install the Windows 10 Anniversary Update one more time.

Quick Tip: You can also connect a USB flash drive with at least 8GB of storage, which the Windows 10 setup will detect automatically and use as temporary storage to perform the upgrade.

How to fix damaged or missing installation files

Error

0x80073712

Description

During the download or installation of the Windows 10 Anniversary Update, you may get the error 0x80073712, which indicates that files to complete the installation are either missing or damaged.

Resolution

If the installation files didn't download successfully or there are some damaged files, then use the Disk Cleanup tool with the instructions mentioned earlier. Then make sure to delete the 'Windows Setup temporary files', and do the following:

Open Settings.
Click on Update & security.
Click on Windows Update.
Click the Check for updates button to force the download again.

If after trying to redownload the files the installation fails again, you may want to try to install the Anniversary Update using the Media Creation Tool.

How to fix Windows 10 activations problems

Error

Windows not activated

Description

After the installation, Windows 10 becomes deactivated preventing users from taking full advantage of the operating system.

Resolution

If the activation problem occurs after the installation of the Windows 10 Anniversary Update, you should use the Activation Troubleshooter tool to reactivate your copy of Windows 10.

How to fix minimum system requirements issue

Error

0xC1900200 – 0x20008
0xC1900202 – 0x20008

Description

While you should be able to install the Anniversary Update even if you're already running Windows 10 on your device, Microsoft has recently changed the minimum system requirements. Now the operating system requires 2GB of RAM to run the 32-bit version of Windows 10, which doubles the amount of memory from previous requirements.

Here are the Windows 10 Anniversary Update minimum system requirements:

Processor: 1GHz or faster processor or SoC
RAM: 2GB for 32-bit or 64-bit
Hard drive space: 16GB for 32-bit or 20GB for 64-bit
Graphics card: DirectX 9 or later with WDDM 1.0 driver
Display: 1024×600

Resolution

This problem should only impact a small number of users, and if this is your case, the recommendation is to add more RAM to your system.

How to fix incompatible application error during installation

Error

0xC1900208 – 0x4000C

Description

If you come across this error, it might indicate that there is an application installed on your computer that is incompatible and it's blocking the upgrade process.

Resolution

Usually, these error is likely to occur with third-party security software like an antivirus software. To resolve this issue, make sure to uninstall the application in question temporarily and try to proceed with the update again.

How to fix Windows Update errors trying to install the Anniversary Update

Description

When you try to apply a new update, sometimes you may receive an error message that will block Windows Update from installing new updates successfully.

Resolution

Error messages can vary, and many reasons can cause them, but you can resolve this issue using the Windows Update troubleshooter to reset Windows Update components manually on your computer.

Download the Windows Update Troubleshooter tool from Microsoft.
Select Windows Update.
Click Next to continue.
You may also see a prompt, if so click Try troubleshooting as an administrator option.
Select Windows Update again.
Click Next to continue.
The Windows Update Troubleshooter will try to fix any existing issues, and click Close to complete the task.

You can also launch the troubleshooter again and try to reset your network adapter using the Windows Networking Diagnostics option, which could fix any potential network problems.

Remember to restart your computer to complete the process and try to install the Windows 10 Anniversary Update one more time.

If you still can't install the Anniversary Update, you may want to try updating using the Media Creation Tool.

How to fix corrupted files on a bootable media

Description

If you happen to choose to install the Anniversary Update using a bootable media, you may get an error message that won't let you continue with the installation. This is a common problem when you create a USB flash drive or DVD to install the operating system, which may contain corrupt files.

Resolution

The best way to resolve this issue, redownload the Windows ISO file and recreate the bootable media.

If you're using the Media Creation Tool, make sure to use the Disk Cleanup tool with the instructions mentioned earlier, make sure to delete the 'Windows Setup temporary files', and try to create a bootable media one more time.

How to fix Media Creation Tool error installing Windows 10

Description

When using the Media Creation Tool the setup will start with the installation process, but you may come across an error of an issue regarding DynamicUpdate or similar error message. Restarting the Media Creation Tool will reset the download, and you may get stuck again.

Resolution

Open File Explorer, go to C:$Windows.~WSSourcesWindowssources, and try double-clicking the Setupprep.exe to start the update process.

How to check and repair Windows 10 before installing a major update

Description

If you had the same Windows 10 installation on your PC for a while, chances are you may now be running into performance issues and other problems that could be preventing your computer from getting the Anniversary Update installed.

Resolution

Windows 10 includes an advanced command-line utility called SFC to repair corrupted or missing system files.

For step-by-step instructions on how to use SFC to fix system files on Windows 10 use our previous guide. Alternatively, you can use the more advanced Deployment Image Servicing and Management (DISM) utility to repair your Windows 10 installation.

Some settings may not migrate during installation

Description

Some settings may not migrate after installing the Windows 10 Anniversary Update on a computer previously running the Windows 10 November Update.

Status

Microsoft is aware of the problem that could reset some personalization customization already configured. Currently, the company is working to release a fix in a near future, but there isn't a specific date.

Resolution

After the installation of Windows 10 version 1607, you'll need to reconfigure some of your previous configurations, including:

Pen Settings: re-personalize your pen settings, go to Settings > Devices > Pen & Windows Ink.
Notification settings: re-personalize, go to Settings > System > Notifications & actions > Notifications.
Tablet Mode settings: re-personalize, go to Settings > System > Tablet Mode.
Virtual Desktops: re-recreate your virtual desktops, click the Task View icon on your taskbar and select Add New Desktop.

Furthermore, at the Microsoft forums, the company notes that it's currently not possible to change some of the 'OEM-specific Pen click settings customizations.'

Unable to install Microsoft Edge extensions after installing the Anniversary Update

Error

This app encountered a problem. Please reinstall it to repair

Description

Similar to Chrome and Firefox, Microsoft Edge now includes support extensions, but after the installation of the Windows 10 Anniversary Update, a small number of users are reporting that they're unable to install extensions, including Adblock, Adblock Plus, LastPass, Microsoft Translator, or OneNote Web Clipper.

Resolution

While Microsoft hasn't acknowledged the problem as a known issue, it's currently offering three methods to troubleshoot and fix the problem, including:

Instructions to correctly install an extension:

Open Microsoft Edge and select More (..) > Extensions > Get Extensions from the Store.
Get your extension, and select Free to install.
Once the installation is complete, switch back to Microsoft Edge.
Read the notification, and select Turn on.

Instructions to install extensions in-private mode

Open Microsoft Edge and select More (..) > New InPrivate window.
Follow the above instructions to install an extension.

View and delete browser history and cache

Open Microsoft Edge and select More (..) > Settings.
Select Clear all history.
Choose what to clear: Browsing history, cached data and files, etc.
Click the Clear button.

Possible solution: At Windows Central user TwanNL75 reports that going to Settings > System > Apps & features, removing and reinstalling the extension in question fixes the problem. The good news is that a number of users have tried this workaround and it has worked.

Cortana disappears after installing Windows 10 build 14393.10

Error

Cortana not available on Windows 10 or Microsoft Edge

Description

After installing Windows 10 build 14393.10 (Anniversary Update), Cortana is no longer available, and there is no way to switch it back. Also, Cortana won't work on Microsoft Edge either.

Status

Microsoft is aware of the issue and it's working to offer a fix in the next couple of days.

Resolution

If you've been affected by this issue, you'll need to wait until Microsoft releases a permanent fix.

Windows Store apps crash after installing the Anniversary Update

Error

Windows Store apps crash immediately

Description

Users on Reddit are reporting that after the installation of the Windows 10 Anniversary Update many Windows Store apps, such as Twitter, Netflix, and Reddit, crash immediately without any error message.

Status

Microsoft hasn't yet to confirm the issue.

Resolution

While many users have suggested using the wsreset.exe command nothing seems to fix the problem yet. For now, just be aware of this possible problem.

Windows background partially missing after installing the update

Error

Pieces of background missing

Description

After installing the Windows 10 Anniversary Update on a laptop or tablet connected to a secondary monitor, parts of the background are missing showing partial section in black.

Status

Microsoft is aware of this issue and it's working on a fix, but there isn't a time frame when the fix will roll out to users.

Resolution

The workaround that Microsoft offers is to put your laptop or tablet into sleep mode and then waking it back up. In addition, you should also try to unplug and reconnect the mDP / DP / HDMI connection, which is known to resolve this issue in many cases.

Windows 10 Anniversary Update fails with error code 0x80070057

Error

0x80070057

Description

A number of users around the web have been reporting that trying to install the Windows 10 Anniversary Update will result on error code 0x80070057. However, the biggest problem is not official documentation is available at the time of this writing that explains the cause and how fix it.

At the Microsoft forums, a user wrote: 'I'm getting the error 0x80070057 while trying to update. None of the solutions on the web seem to work. I know several people that are having the same problem. What would be the solution?'

On Windows Central, user spall writes: 'Anyone got 80070057 when trying to update? Using the upgrade assistant, had windows defender update keep popping up in windows update, tried resetting windows update but doesn't work.'

Resolution

Resolution 1: It's been suggested that this workaround will fix the 0x80070057 problem while installing the update. Because these steps require time-precision, make sure to read all the steps before proceeding.

Open Settings.
Click on Update & security.
Click on Windows Update.
Click the Learn more link.
When default web browser opens, click the Get the Anniversary Update now button.
Double-click the Windows10Upgrade28084 file that you just downloaded to trigger the download of the Anniversary Update.
Watch for Verifying Download and make sure to turn off your connection to the internet, including Wi-Fi or Ethernet immediately as the download reaches 100%.
Once the update begins to install, it'll get stuck at 2%, after 1 minute re-enable your network adapter.

Now the Windows 10 Anniversary Update should install successfully on your computer.

Resolution 2: Currently, there is not an official resolution for this problem, but many users have reported that using the Media Creation Tool or downloading the Windows 10 Anniversary Update ISO files to do a clean installation of the operating system fixes the problem.

This error is not strange to Windows 10. The problem has previously appeared in other versions of Windows 10, and many users at the Windows Central forums were able to fix the problem by modifying a couple of registry keys.

It's important to note that modifying the registry can be dangerous. Use the instructions only if you know what you're doing, and you have created a full backup of your computer before proceeding.

Windows 10 Anniversary Update stuck downloading

Error

0x800705b4
Update stuck downloading or preparing

Description

While using the Windows Update the is the best way for anyone to get the Windows 10 Anniversary Update, many users have been reporting that Windows Update gets stuck during download or when trying to apply the update for a long time and users will also get the 0x800705b4 error message.

Resolution

The best way to resolve this issue is to use the Media Creation Tool to apply the update. Or you can also try downloading the Windows 10 Anniversary Update ISO files to perform an in-place upgrade.

Windows 10 Anniversary Update fails with error code 0x8024200D

Error

Windows 10 failed to install the following update with error 0x80024200D

Description

Trying to install Windows 10 Anniversary Update results on error 0x80024200D. This is a common error in Windows usually caused by problems with the installation files that Windows Update downloaded to your computer.

Resolution

One way to fix this issue is by using the following steps:

Use the Windows key + I keyboard shortcut to open the Run command.
Type msconfig and click OK.
Click the Boot tab.
Select Safe boot.
Click Apply.
Click OK.
Reboot your computer to start in Safe mode.
Open File Explorer and go to C:WindowsSoftwareDistributionDownload.
Download the content inside the folder.
Use the Windows key + I keyboard shortcut to open the Run command.
Type msconfig and click OK.
Click the Boot tab.
Uncheck Safe boot.
Click Apply.
Click OK.
Reboot your computer and try reapplying the Anniversary Update one more time.

Alternatively, you can use the Media Creation Tool to apply the update. Or you can also try downloading the Windows 10 Anniversary Update ISO files to perform an in-place upgrade.

Windows 10 freezes after installing the Anniversary Update

Error

Full system freeze

Description

After installing the Windows 10 Anniversary Update, a number of users on Reddit and Microsoft forums have been reporting freeze after starting up. The operating system may work well for a minutes, but then it will become unresponsive, which can result on a Microsoft Windows is not responding message.

Sometimes restarting the operating system may seem to solve the problem, but the freeze issue will continue.

Status

Microsoft hasn't acknowledge this issue as a problem with the update, even though it seems that the number of users experience the same problem is growing.

Resolution

There isn't an official resolution for this problem. On Reddit, user SoloWingX, has been proactively updating the thread with a lot of troubleshooting steps, but nothing seem to be working as a permanent solution.

On the other hand, Microsoft recommends to the System Maintenance troubleshooter or do a Clean boot of Windows 10, but none of the suggestions seems to work either.

If you're experiencing this problem, the best thing you can do is roll back to the previous version of the operating system:

Open Settings.
Click on Update & security.
Click on Recovery.
Click the Get started button under 'Go back to an earlier build'.
Follow the on-screen steps to go back to the previous version.

It's worth pointing out that on the same Reddit thread, user KuruQan has posted that rolling back to the previous version of Windows 10 and removing the $WINDOWS.~BT,$WINDOWS.~WS folder from the C: drive, and using the ISO file to reinstall the Windows 10 Anniversary Update fixes the problem. However, this workaround worked just for a few moments.

Black screen problem with the Windows 10 Anniversary Update

Error

Black screen after updating to Windows 10

Description

After installing the Windows 10 Anniversary Update on your computer, you may experience a black screen after signing in to your profile. This problem may appear if an update didn't install properly or there is a driver related issue.

Resolution

Resolution 1: Sometimes this can be a problem with an external drive. Try disconnecting all your drives, and then try reconnecting them one at a time.

If this solution worked, but you find out that one of the external drives is causing the black screen. Unplug it again, and plug it back in. If drive is the one causing the problem, you may want to contact your device manufacturer for additional support.

Resolution 2: If unplugging the external drive didn't fix the black screen, then try to resolve this issue in Safe Mode.

Reboot your computer.
At the sign in screen, hold the Shift key, click the Power button, and select Restart.
Once you computer restarts, go to Troubleshoot > Advanced options > Startup settings, and click the Restart button.
On restart, press 5 to start on Safe Mode with networking.

Once you're signed in your profile using Safe Mode try reinstall your display adapter driver:

Use the Windows key + X keyboard shortcut to open Power user menu, and select Device Manager.
Expand Display adapter.
Right-click the adapter and select Uninstall.
Click OK.
Restart your PC to complete the task.

You may also see a black screen after an upgrade if there is a problem with one or various RunOnce processes.

In Safe Mode do the following:

Use the Windows key + X keyboard shortcut to open Power user menu, and select Task Manager.
Click the Processes tab.
Look for RunOnce32.exe or RunOnce.exe.
Select the item, and click End task.
Click the Services tab.
Look for RunOnce32.exe or RunOnce.exe.
Right-click the item, and select Stop.
Restart your computer to complete the task.

Other things you can do for a successful Anniversary Update installation

While updating Windows 10 should be a straightforward process, it's difficult to build an operating system that can flawlessly run on over 350 million devices with thousands of different hardware configurations.

Here are a few other things you can do to avoid errors during the installation of the Windows 10 Anniversary Update.

Make a backup

The Anniversary Update is a major update, which will be doing a lot of changes on your computer, as always it's recommended to create a full backup before proceeding with the upgrade.

A full backup will give you a piece of mind that if something goes wrong, you can always go back to your previous configuration. You can check our previous guide on how to do a full backup of Windows 10.

Disconnect non-essential peripherals

During a significant update, it's known that peripherals and other devices are responsible for many error messages and problems. Before to begin the update make sure to disconnect any non-essential peripherals from your computer, including Bluetooth devices, printers, scanners, external hard drives, etc. For the upgrade process, you only need a mouse and keyboard, network connection to the internet, and a monitor -- anything is not essential.

Note your settings

We see cases where the operating system can't retain some of your previous settings. As such, it's not a bad idea to note at least some of your customization options in the Settings, including the customization options for your pen, notifications, tablet mode, virtual desktop, and default apps.

Also, you may want to note your privacy settings on Settings > Privacy in case after the upgrade something changes.

Remove possible conflicting apps

As we mentioned above there could be a problem with incompatible applications, as such it's a good time to review your desktop applications and uninstall any that you don't use anymore, or you think it may cause trouble.

Turn off security software

An antivirus always running is a good idea, you should never leave your computer unprotected, but sometimes antivirus may well be a problem of an installation failure. If you use Windows Defender, you can go to Settings > Update & security > Windows Defender, and turn off Real-time protection to temporarily disable the software.

The Windows Firewall can also be an issue during the installation of a significant update. You can temporarily disable the firewall by going to Control Panel > All Control Panel Items > Windows Firewall > Customize Settings and select Turn off Windows Firewall.

Stop blocking the update

If you're using Windows 10 Pro make sure that you're not directly blocking the Anniversary Update from downloading into your system, go to Settings > Update & security > Advanced options and make sure the Defer upgrades isn't checked.

Upgrade Stopped Due To An Error Lg G3

A metered connection will also prevent updates from downloading, as such make sure you don't have your network connection set to metered. You can verify this going to Settings > Network & internet > Wi-Fi > Advanced options, and make sure Set a metered connection is turned off. If you set an Ethernet connection as metered, use this guide to revert the changes.

When nothing works do a clean install

If you have tried everything and nothing worked, you can alternatively start fresh with a clean installation of Windows 10 with the Anniversary Update.

In the case that nothing has worked, we're also assuming that you couldn't install the Anniversary Update using the Media Creation Tool, as such the best way to update, in the case, is to download the Windows 10 Anniversary Update ISO, and do an advanced clean installation of an operating system. (We'll update the article as the ISO files become available.)

You can check out our previous guide to do a clean installation of Windows 10.

Wrapping things app

We now finally have a new major update that improves various aspects of Windows 10, which aims to make you more productive and secure. However, in the early days, as with any new version of an operating system, we are expecting at least a small number of problems. If you want to reduce the chance to coming across an issue, make sure to follow our guide.

While it's a complex task to cover every issue that you may come across during an installation of the operating system, if you have any problems not listed in this article jump into the Windows Central forums to seek help.

More Windows 10 resources

Upgrade Stopped Due To An Error Lg L4

For more help articles, coverage, and answers on Windows 10, you can visit the following resources:

This post may contain affiliate links. See our disclosure policy for more details.